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1. How long are the remote video visits and how much do they cost?
2. I lost my password, I had connection problems, transaction issues, or I am having problems using the system. What should I do?
3. Can I still visit by video using the regular visitation systems at the Western Virginia Regional Jail, Montgomery County Jail, Roanoke County Jail and Franklin County Jail?
4. Are there any rules while my video visit is taking place?
5. What happens if I miss my video visitation or forget to log on?